Michael S. Smith

Independent consultant specializing in data governance and strategy for highly regulated environments, focused on mitigating risks and enhancing controls.

• Architected and implemented robust data governance frameworks to ensure compliance with stringent regulatory requirements, mitigating critical risks.
• Developed end-to-end data lineage strategies and resolution plans for complex data issues, enhancing data integrity and transparency across systems.
• Designed and proposed comprehensive policy frameworks to integrate Governance, Risk, and Compliance (GRC) across organizational functions, improving operational efficiency.

Educator and facilitator for undergraduate and graduate courses in Information Management, Data Analytics, Strategy, Enterprise Information Management, InfoSec, and Privacy.

• Taught and facilitated undergraduate and graduate courses in Information Management, Data Analytics, Strategy, Enterprise Information Management, InfoSec, and Privacy.
• Developed six graduate-level courses for Masters in IT & Masters in InfoSec programs, enhancing curriculum offerings.

Educator and facilitator for undergraduate and graduate courses in Information Management, Data Analytics, Strategy, Enterprise Information Management, InfoSec, and Privacy.

• Taught and facilitated undergraduate and graduate courses in Information Management, Data Analytics, Strategy, Enterprise Information Management, InfoSec, and Privacy.
• Developed six graduate-level courses for Masters in IT & Masters in InfoSec programs, contributing to academic program development.

Led all aspects of Identity and Access Management (IAM) as the Senior IAM Executive for Evernorth, focusing on enterprise-wide information security platform and infrastructure strategies.

• Developed, tested, and implemented enterprise-wide information security platform and infrastructure strategies, significantly enhancing organizational security posture.
• Provided expert cybersecurity subject matter expertise and advanced technical support, building strategic roadmaps for future-focused security solutions aligned with business growth and evolving threat landscape.
• Collaborated with diverse stakeholders to recommend and integrate technically sound information security solutions, ensuring alignment with business value and engineering requirements.
• Spearheaded timely responses to escalations of critical security issues, evaluating solutions, coordinating recovery efforts, and ensuring effective resolution.

Served as Data Portfolio Director for the Enterprise Data Strategy Customer Data Domain, driving business-facing data management initiatives with a strong hands-on background.

• Managed the Customer Data Domain, demonstrating strong hands-on expertise in data ingestion, proper use/consumption, data quality, and governance.
• Partnered closely with the Customer Domain Owner to deeply understand business priorities and drive the successful execution of key business initiatives.
• Ensured the delivery of high-quality, governed data to Business Intelligence, Analytics, and Data Science teams, enabling data-driven decision making and strategic insights.

Directed the strategy, implementation, and oversight of data-related goals, standards, practices, processes, and technologies across US Consumer, Commercial & Mortgage lines of business.

• Transformed the data management program, successfully resolving consent orders by establishing a robust data strategy and execution framework across three lines of business, significantly advancing data governance maturity.
• Designed and executed a comprehensive 3-Year Data Strategy & Roadmap, successfully closing critical regulatory gaps including Basel, Basel 239, CCAR, and AML/KYC.
• Developed the North American data strategy, aligning with Digital Banking priorities to enable data as a strategic asset for consumption across all lines of business.
• Implemented a federated data governance team across three large lines of business, driving business value by accelerating loan closings, account opening, and transaction monitoring, resulting in the closure of multiple MRA & MRIA's.
• Led process improvements for the Global Consumer Bank, enhancing data quality, standards, issue resolution, and governance structures.
• Implemented cutting-edge tools for data lineage and metadata management from source to target, meeting stringent regulatory requirements and streamlining issue management closure.
• Directed global KYC/AML root cause analysis across complex architecture, platforms, and over 50 source systems, developing strategies that reduced material change events by 30%-50%.

Advised clients on strategic data and information needs, focusing on delivering value through Digital, Business Intelligence, Analytics, and Big Data initiatives.

• Guided clients in establishing Chief Data Offices, defining comprehensive requirements, key metrics, and organizational aspects of information strategy and agenda.
• Developed winning strategies and business value accelerators, driving Big Data analytics through comprehensive information strategy assessments and planning.
• Created both short and long-term strategy roadmaps, delivering immediate and future business value through sustained savings in the data supply chain and significant risk reduction.
• Coached, mentored, and established Chief Data Officer Offices within Fortune 500 companies, driving data strategy, governance, and business value.
• Aligned IT processes with operational activities to prepare clients for analytics environments, driving business metrics, KPIs, and KORs for data governance maturity.
• Implemented data strategy roadmaps to achieve excellence in Metadata, Big Data, MDM, ETL, Data Quality, Data Governance, and Analytics, supporting Chief Data Office and digital strategy.
• Executed project management and delivery excellence in analytics and optimization engagements across all client levels through clear and defined execution models.

Provided executive-level consulting services, specializing in enterprise information management strategy and analytics for a Fortune 50 Company.

• Developed an enterprise information management strategy to enable and drive analytics and big data projects for a Fortune 50 company.
• Facilitated the seamless transition of an acquisition to the Chief Data Office, maturing enterprise data governance processes.
• Designed a dynamic classification system for a highly regulated organization using advanced indexing and classification tools (ICT) and vector machine learning.
• Evaluated and led the application decommissioning of 50 redundant systems, managing structured data lifecycle and achieving $55 million in annual savings.
• Evaluated technologies for data sorting, classification, indexing, and discovery of data owners, from design through proof-of-concept, recommendations, and funding proposals.

Oversaw global data management and technical solutions, encompassing process and operational execution across various regions.

• Designed, supported, and implemented information and data governance management policies and procedures for physical and digital information lifecycle, from creation and receipt to distribution, use, maintenance, and disposition.
• Managed professional services and technical solutions for onboarding customers, integrating electronic content into enterprise content management systems.
• Developed and executed multi-year strategic roadmaps, pilot studies, and proof-of-concept initiatives with developers and internal clients, driving innovation and efficiency.

Doctoral dissertation exploring the critical success factors in implementing an enterprise information management program, providing insights into effective strategies and challenges.